Privacy Policy
We are committed to protecting your data and being transparent about how we use it.
Last updated: February 2026
At MetaOnX, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered software development services.
Information We Collect
1.1Personal Information
- Name and contact details (email, phone number)
- Company name and business information
- Project requirements and technical specifications
- Billing address and payment information (processed securely through payment gateways)
1.2Usage Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referral source and navigation patterns
1.3Project Data
During the course of a project engagement, we may have access to:
- Business data and databases provided for development purposes
- API credentials and third-party service accounts
- User data within applications we develop or maintain
How We Use Your Information
- To provide and deliver our software development and AI integration services
- To communicate with you about project progress, updates, and support
- To process payments and send invoices
- To improve our services and website experience
- To send relevant updates about our services (with your consent)
- To comply with legal obligations
AI & Third-Party Services
Our AI integration services may involve the use of third-party AI providers such as OpenAI, Anthropic (Claude), and others. When integrating AI into your software:
- Data sent to AI APIs is governed by the respective provider's privacy policy
- We implement best practices to minimize sensitive data exposure to AI services
- We advise clients on data handling practices for AI-powered features
- Client data is never used to train third-party AI models without explicit consent
Information Sharing
We may share your information with:
Payment Processors
To process your payments securely
Cloud Service Providers
For hosting and infrastructure (AWS, Vercel, etc.)
AI Service Providers
As required for AI feature integration in your project
Legal Requirements
When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
- SSL/TLS encryption for data transmission
- Secure coding practices and regular code reviews
- Access controls and authentication mechanisms
- Secure handling of API keys and credentials
- Regular security audits of our development processes
Cookies and Tracking
We use cookies and similar technologies to:
- Analyze website traffic and usage patterns
- Remember your preferences
- Improve our website performance
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights
Access
Request a copy of your personal data
Correction
Request correction of inaccurate information
Deletion
Request deletion of your data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications
Portability
Request your data in a portable format
To exercise these rights, contact us at contact@metaonx.com
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Project-related data is retained for the duration of the engagement and a reasonable period thereafter for support purposes.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
contact@metaonx.com
Phone
+91 70049 33980
Address
Jamshedpur, Jharkhand, India
Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:
Name
MetaOnX Support Team
contact@metaonx.com
Address
Jamshedpur, Jharkhand, India